Return & Refund Policy
At subscriptiontv, we are committed to providing the highest quality IPTV services to our customers. However, due to the nature of digital products and services like IPTV, we are unable to offer refunds or returns once a subscription has been purchased. Please read the following information to understand our policy fully.
Why Refunds Are Not Allowed
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Intangible Digital Goods
IPTV subscriptions are considered intangible digital goods. Unlike physical products, digital services such as IPTV cannot be returned once activated. Since our services are delivered immediately after purchase, it’s impossible to revoke access or retrieve the service once it has been provided. -
Instant Activation
Upon purchasing an IPTV subscription from subscriptiontv, your account is instantly activated, and you receive access to our global network of channels and content. Because of this instant delivery, the service is considered “used” as soon as you begin streaming, which makes a return or refund impractical. -
Access to Premium Content
When purchasing our IPTV service, you gain immediate access to premium content, including thousands of channels, sports, movies, and shows. This content cannot be “returned” once consumed. Our services are designed to offer maximum value immediately, which is why refunds are not feasible. -
Service Customization
Each IPTV subscription can be tailored to the user’s preferences and devices. Once your account is activated and the IPTV system is set up to your specifications, our services are personalized. A refund would not only reverse the service but potentially cause disruptions. -
Technical Support
In place of refunds, we offer 24/7 customer support to ensure you can enjoy our IPTV services seamlessly. If you encounter any technical issues, our team is dedicated to resolving problems and ensuring you have a smooth streaming experience. We are confident in our product and our ability to support you through any challenges.
Before Purchasing
We highly encourage potential customers to fully review the information on our website before purchasing a subscription. Our FAQ section provides detailed answers to common questions about device compatibility, channel lists, and installation. You are also welcome to reach out to our support team if you have specific inquiries or need more information before making your purchase.
Trial or Demo Period
While we do not offer refunds, we do offer trial periods on request for customers who would like to experience the quality of our service before committing to a full subscription. This way, you can test the service risk-free and make an informed decision.